Sustainability
At The Flatpack Co. Sustainability is at the forefront of all our endeavours. We believe that ethical and sustainable choices should be made at every step of the business, from design to manufacturing to delivery.
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100 Night Sleep Trial
We offer a 100 night sleep trial on ALL of our products, so that you can confidently trial them in your own bedroom, risk-free. If you don't love them, we’ll give you a full refund.
Mattresses: It can take up to 2 weeks for your body to adjust to a new mattress, so we request that you sleep on your new mattress for at least 14 days. If you don't love it, we’ll give you a full refund and the mattress will be donated to charity!
Bedframes, Drawers & Bedside Tables: If you don't love your purchase, we’ll give you a full refund and even cover the return shipping. Please note that we request that this product be returned in it's original condition and packaging. If you are considering a change-of-mind return, please just hold onto that!
Warranty: Your purchase is also covered by a warranty against any defects - 5 years for mattresses, 12 months for furniture.
For assistance, please email us at enquiries@theflatpack.co.nz.
