Sustainability
At The Flatpack Co. Sustainability is at the forefront of all our endeavours. We believe that ethical and sustainable choices should be made at every step of the business, from design to manufacturing to delivery.
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100 Night Sleep Trial
We offer a 100 night sleep trial on ALL of our products, so you can confidently trial them in your bedroom, risk-free. If you don't love it, we’ll give you a full refund.
Mattresses: It can take up to 2 weeks for your body to adjust to a new mattress, so we request that you sleep on your new mattress for at least 14 days If you don't love it, we’ll give you a full refund and donate the mattress to charity.
Bedframes, Drawers & Bedside Tables: If you don't love it, we’ll give you a full refund and even cover the return shipping. We request that this product be returned in it's original, undamaged condition and packaging. If you are considering a change-of-mind return, please just hold onto that!
Warranty
Your purchase is also covered by a warranty against any defects: 5 years for mattresses, 1 year for furniture.
For any questions, please email our team at enquiries@theflatpack.co.nz.
